Fair questions, answered plainly.

The things people ask before they trust an app with their family’s days — who we are, what happens to your data, and what the apps can and can’t promise.

Who is behind Praelion Health?

Praelion Health Ltd is a small studio registered in England and Wales (company no. 17209225), based in Manchester, led by a small UK team with a background in healthcare. We build quiet, useful apps for family life: Lulnara for new parents and Heedli for UK SEND families.

Is my family’s data sold or used for advertising?

No. We don’t sell data and we don’t run ads. The apps are paid for by the people who use them, not by advertisers. We try to know as little about you as the apps need to be useful, and we’re registered with the UK’s Information Commissioner’s Office.

What is Lulnara?

Lulnara is a baby-care app for the newborn months — feeds, sleep, nappies, and milestones written down once and visible to everyone on shift: partner, grandparent, or nanny. It’s available on iPhone and Android, in English and Arabic with right-to-left layouts that feel native.

What is Heedli?

Heedli is a companion for UK families navigating Special Educational Needs — plain-English help with EHCP meetings, council letters, and the long road of advocacy, plus a separate space for the young person’s own voice. It’s available on iPhone and Android.

Is Heedli legal advice?

No. Heedli helps you understand processes and draft your own letters in your own words, but it doesn’t provide legal, medical, safeguarding, or emergency advice. For formal legal advice, speak to a qualified professional.

How do I get in touch?

Email privacy@praelion.com or use the form on our contact page. We answer every email — often slowly, always personally, within 3 business days.